CRM Systems

Customer Relationship Management (CRM) Software Training

CRM System Training Solutions for End Users

Are you planning to Implement or upgrade a CRM system such as Salesforce? Doing so will affect your business or organization in a big way, and realizing the full return on your investment happens only if your employees know how to use the application effectively. That’s where Jordack Consultants comes in. We provide flexible, customized and cost-effective systems training solutions that help you get all the benefits possible from your CRM system.  

When it comes to end-user training for the implementation and upgrades of CRM systems, Jordack’s consultants are the experts. We understand the way the system works and we know the best ways to train your staff. Our training consultants have the relevant knowledge and experience, tools and methods to ensure that your employees adopt the new software and any changing business processes. We develop training programs for CRM system users that reflect their way of working, incorporating the individual business processes and workflows for each role group.

Expertise in an Array of Software Systems

Among the many CRM systems for which we have developed systems training are:

Brand Logos

Flexible, Customized and Cost-Effective Training Solutions

Jordack offers a variety of training services that support the entire lifecycle of the end-user training phase, which keeps your team focused on the core project at each critical stage. We understand that no two projects are exactly the same — and that’s why we approach every client in a unique way. Do you need a fully managed training solution? Or, would a solution that fills in your team’s skill gaps be sufficient? Regardless of the extent of the training you require, count on Jordack Consultants to develop a program that suits your specific needs.

Our training solutions include:

  • Training Needs Analysis (TNA)
  • Training Strategy
  • Training Design Plan (TDP)
  • Training Operational Plan (TOP)
  • Creation of custom, blended training materials:
    • Instructor-Led Training (ILT) facilitator and participant guides
    • Reference manuals
    • Quick Reference Guides (QRGs)
    • Virtual classroom training
    • Multiple e-Learning options
  • Assistance with Go-Live Support
  • Translation and Localization services for multi-country rollouts